Beth - out of curiosity do all of your pilots have pt. 107 certification or do you have teams for your operations with a pt. 107 Pilot in Charge that supervises someone else working the controller?
everyone on a drone team must have a part 107 prior to joining. we designate an rpic who is ultimately responsible for each mission, however anyone from the drone team can fly. we require at a minimum an rpic and a vo for each drone flight. the vo doesn't necessarily have to have their part 107 or be part of a drone team, we've used firemen in a pinch, but they won't be allowed to fly. most of our missions are 1 drone and multiple flights in a limited area. for special events we'll have multiple drone teams from one or more agencies flying at the same time. apart from an rpic, pilots and vo's, we might have a one or two people running tech for larger events. the tech people charge batteries, make sure that the air data video stream is stable, keep an eye on the weather and communicate with other agencies on the radio. sometimes we'll have a cop on the drone team who will be in charge of taking notes in case the footage/pics are used for evidence. for those, we usually just trade cards with the cop so the chain of evidence isn't broken.
to give you an idea of how this all comes together, polar bear plunge is coming up. it's an event where a few hundred people raise money by jumping in the freezing ocean in january. everyone lines up along the beach in a zone that's about 3/4 mi long and goes in to the water at the same time. some get out right away, some stay in until they're forced out. last year my agency ran 3 drone teams of 2-3 men along the beach, 1 drone team on the north and south ends over the water looking towards the people and one drone center over a building looking into the ocean. we used flir cameras on the drones and if anyone was in distress, we'd radio their position out and life guards and the coast guard would respond. the various police agencies had drone teams that flew the side streets in town and made sure nothing shady was going on, and do searches when a missing child was reported. the dept. of natural resources flew the beach north and south of the event zone to make sure nobody was trying to get in the ocean, or causing other problems.